It's different because International products are much better in quality, International freight is higher, International insurance is expensive.
Yes your country customs can charge some import duties though we pay GSP, but the customs can charge, the buyer need to bear the Import Duty.
The default currency is ₹ INR, you can change it to US$ from SHOP> Currency Switcher (Left Side)> US$ for International Shipping. Also from any product page switch the currency where Rs. value given.
Yes absolutely you can get all products to your door, and all prices are including shipping/packing/insurance charges.
Yes "Razorpay" and "CCAvenue" both are completely safe for online transactions. The sites are verified by "VeriSign" authority.
Yes you can do that for that, please select USD$ option for payment as USD$ option fulfil International Shipping.
Yes we do make customise instrument such as put your name, or any new fully customise instruments.
You need to claim to carrier first, for more details read Shipping Policy.
No we don't provide refunds, we can replace the product in such condition after getting confirmation from our carrier.
Yes you will get a full refund if product is not delivered as given time (+30 days). Sometimes for Imports we are unable to deliver few products like Harps for that we issue a full refund after passing 30 days of given time period.
Yes all our products are in international pitch, tested. i.e. A = 440 Hz.