|
Calcutta Musical Depot takes your privacy
seriously. Please read the following to learn more about our privacy
policy.
NOTICE: Click here for practical tips from the federal government
and the technology industry to help you guard against Internet
fraud, secure your computer and protect your personal information.
What This Privacy Policy Covers
This policy covers how Calcutta Musical Depot treats personal
information that Calcutta Musical Depot collects and receives,
including information related to your past use of Calcutta Musical
Depot products and services. Personal information is information
about you that is personally identifiable like your name, address,
email address, or phone number, and that is not otherwise publicly
available.
This policy does not apply to the practices of companies that
Calcutta Musical Depot does not own or control, or to people that
Calcutta Musical Depot does not employ or manage. In addition, some
companies that Calcutta Musical Depot has acquired have their own,
preexisting privacy policies which may be viewed on our acquired
companies page.
Calcutta Musical Depot participates in the Safe Harbor program
developed by the Indian Department of Commerce.
Calcutta Musical Depot does not rent, sell, or share personal
information about you with other people or non-affiliated companies
except to provide products or services you've requested, when we
have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of
or with Calcutta Musical Depot under confidentiality agreements.
These companies may use your personal information to help Calcutta
Musical Depot communicate with you about offers from Calcutta
Musical Depot and our marketing partners. However, these companies
do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal process, or to
establish or exercise our legal rights or defend against legal
claims.
We believe it is necessary to share information in order to
investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the
physical safety of any person, violations of Calcutta Musical Depot
condition, or as otherwise required by law.
We transfer information about you if Calcutta Musical Depot is
acquired by or merged with another company. In this event, Calcutta
Musical Depot will notify you before information about you is
transferred and becomes subject to a different privacy policy.
Calcutta Musical Depot may set and access Calcutta Musical Depot
cookies on your computer.
Calcutta Musical Depot may update this policy. We will notify you
about significant changes in the way we treat personal information
by sending a notice to the primary email address specified in your
Calcutta Musical Depot account or by placing a prominent notice on
our site.
Questions and Suggestions
Calcutta Musical Depot is TRUSTe-certified. This certification
applies to all English-language sites under the Yahoo.com domain. If
you feel that your inquiry has not been satisfactorily addressed,
you should contact TRUSTe, an independent privacy organization.
TRUSTe serves as a liaison with Yahoo! to resolve your concern.
POLICY/SHIPPING/PAYMENT
OPTIONS - Calcutta Musical Depot
We use FedEx and UPS for Doorstep Deliveries around the World for
Instruments. (Fedex does not offer insurance on Musical Instruments)
Even though we use the best material for packing, however we still
do not guarantee a 100% safe delivery of an instrument due to
mishandling.
Any claims if applicable are to be directly settled with the
couriers.
For a safer option, separate insurance can be obtained on prior
request.
Delivery most often costs more economical for single order shipments
by FedEx or UPS than to send By Air Cargo or even sometimes By Sea.
Delivery is done in 4 to 6 business days from the date of dispatch
in Courier Mode. This is a time frame confirmed by the carriers if
there are no customs requirements at the receiving end.
For Larger Quantities, Only Sea Shipments are feasible. However the
transit duration by Sea can be quite long as upto 45 to 50 days
depending on the destination. For some, it could even take 60 days.
We do not provide any guarantees on Electronic Instruments exported
from India.
·Orders are packed using strong wooden crates for sea packing and
pitchboard crates for air packing.
·Instruments made with Pumpkin gourds such as Sitar, Tanpura, Rudra
Veena and others are not guaranteed for any kind of damages in
transit. Even though the packing of the instruments is carefully
done, CMD does not take any responsibility for any damages on the
Gourds or otherwise.
·Instruments made of Clay such as Khol, Ghatam or Clay Bayan are not
provided with any sort of guarantees on damages as these are fragile
instruments and are therefore provided on customer request only.
·CMD does not take any responsibility for damages of any sort to any
instruments while in transit (By Air/Sea/Couriers).
·On Shipping, only insurance can be claimed if this is requested by
the customer before the shipment is dispatched. Insurance charges as
applicable.
·We do not provide any credit facilities.
CUSTOM ORDERED INSTRUMENTS:
Please note that custom ordered Harmoniums, Sitars or any other
instruments can take between 45 to 90 days to complete. Even though
we provide the time frame during order being placed, however if the
manufacturing is delayed due to unavoidable circumstances, CMD will
not be responsible for the delay.
·Payments made cannot be refunded. These can be adjusted towards
alternate purchase of instruments. Freight amounts are not
refundable once the instruments are shipped under any circumstances.
·Instruments once sold are not returnable/exchangeable.
If you have questions or suggestions, please complete a feedback
form or you can contact us at:
Calcutta Musical Depot
28 C, Shyama Prasad Mukherjee Road, Kolkata - 700 025.
Phone : +91-33-24554184
Fax : +91-33-24038491
Email : info@calmusical.com
Effective Date: April 14, 2008
|
